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Frequently Asked Questions


Related to Domain Registration
How to register a domain name?
The process of registration has been explained as per our domain control panel, The entire process takes just 2 to 3 mins.

Step 1: Logon to mindblowing.in website, you will be having a link "New Customer Sign Up" click on that & sign up the form

Step 2: After new customer form sign up, You will get an automated email from mindblowing.in. You need to check the email which is provided at the time of customer form registration.

Step 3: You might received customer login area link, user name & password. Logon to that.

Step 4: After logging on to the domain control panel, Select the menu "Domains" in the top

Step 5: Selet the Sub Mebu "Domain Registration" now we need to select check "Check Availability"

Step 6: Now you will be taken to the screen with small box/field which will ask you type the desired domain name & choose the extension like .com, .net, .org, .in etc and click on "Search for Domains" button

Step 7: Once you get the result as domain name is available, Then click "Add To Cart" & move to the next screen

Step 8: Now Choose the Duration: as 1 year or 2 year to maximum of 10 years,

Step 9: Now check your contact information, whether they are right

Step 10: Now You can get one option whether to enable or disable privacy protection with a check box. If you check the box, nobody will be able to see your contact information in who.is lookup (If your not sure just leave it)

Step 11: Now you will be getting an option to update the name server which will be provided by the web hosting company whom you buy, If you are purchasing the web hosting from mindblowing.in. You can leave it, mindblowing.in will be updating, If you have the name server which is already provided by them, Kindly click " Edit Name Server" link & update them, The name will look like ns1.mindblowing.in and ns2.mindblowing.in

Step 12: After updating the name server, Scroll down to bottom & click the button "Continue"

Step 13: Now select the mindblowing.in premium web hosting, If you dont want click "No Thanks, Proceed to Checkout"

Step 14: Now check the box, which i agree to terms & conditions

Step 15: Through online if you have credit card, choose the option & submit your card details, we have paypal payment gateway. Once the transfer is completed, Check your mail box, You might have receiced confirmation mail for domain registration

Step 16: If you dont have credit card, You can close the screen or Go to the link: www.pay.mindblowing.in & you will find mode of payment. make the payment, mail the domain name details & how you transferred the amount. We will register the domain instantly & mail the details.

How to change the name server & how long will it take to get active?
Changing Name Servers of your Domain Name
We have provided the information based on our domain control panel.

Step 1: Logon to our website mindblowing.in

Step 2: You will have "Login Area" enter the user name: email address and password, (Note: The user name and password has been provided at the time of domain name registration with us, If you dont have select forget password link in our website below "Login Area" & give your email address, Temporary password will be generated from our system & will be mailed to you immediately, Use that & login

Step 3: After logging, Select the menu "Domains" & click "List last 10 Domains, You will get a small search box, Entire the domain name & click search (dont add www in the search field)

Step 4: Once the domain name is listed, Click the option "Domain Name - Click To Manage"

Step 5: Now you will get domain management buttons listed in top horizontally, Click the button that says "Name Server"

Step 6: Now you will see the listed of boxes with existing name server, Now delete the existing name server & update the required name server like example ns1.olympiasoftsol.com in the first box & ns2.olympiasoftsol.com in the second box.

Step 7: Now click the button "Submit" You will get message, The name server has been sucessfully modified
How to renew the domain name?
Renewing your Domain Name
When you register a domain name, it is registered to you for a certain number of years i.e., until its registration term expires. If you plan to continue using it beyond its Expiry Date, then you need to Renew it.

You can renew your domain name from your Control Panel by following the below mentioned process:

Login to your Control Panel and search for the domain name. Click here to learn how to accomplish this >>

Click on the Domain name in the search results to get to the Order details view.

Click on the Renew Service button, which will take you to the Renewal page.

On this page from the Dropdown Box select the numbers of years for which you wish to Renew this Domain Name.

Then proceed to pay for this service and the Renewal would be affected immediately.

If you wish to renew more than one domain name at a time, you may do so from the Renewal Management interface. Click here to know how to Renew Domain Names in Bulk >>

IMPORTANT
A Renewal action, once completed, cannot be reversed. The only option would be deleting the domain name, in case the same is no longer required. Click here to know how a domain name can be deleted >>

Customers: In case your domain name has been Locked/Suspended by mindblowing.in, you will not be able to immediately renew your domain name. You need to contact our Support Team at http://www.mindblowing.in to get this issue resolved.

Resellers: You can Renew only those domain names which either do not have any lock or have been locked by you or your Customers. Domain names locked by mindblowing.in cannot be Renewed by you.

Moreover, you can NOT renew domain names that are registered through your Sub-Resellers. From your Reseller Admin Control Panel, you can only renew domain names registered by your immediate Customers; for all other domain names, the Renew Service button in the Order details view would be disabled.

.EU specific conditions:

The .EU Registry allows Renewal of a domain name for only one year. However, mindblowing.in allows you to place a Renewal action for multiple years. If you choose to renew your .EU domain name for more than one year, then mindblowing.in will Renew the domain name at its end for the number of years selected. You can be rest assured that once this one year term in completed, mindblowing.in will Renew your domain name for a further year, until the renewal term you had requested ends.

.UK specific conditions:
At the earliest, a .UK domain name can be Renewed only six months before its expiry date.
As per the .UK Registry regulations, .UK domain names can only be renewed for 2 years.
Protecting Your Domain Name?
Domain Theft Protection feature helps ensure that your domain name remains safe from illegal domain name transfers. Enabling Theft Protection on your domain name will result in a Transfer [Away] Request for this domain name to another Registrar to fail at the Registry itself.

If you wish to have your domain name transferred away from mindblowing.in for some reason, you need to first disable the Theft Protection and then place a Transfer request at the Registrar of your choice.

Depending upon whether the Theft Protection service is available for a domain name or not, the Order Details view of the domain name will display the Theft Protection status, under the Order Information section as:

Enabled:
indicates that the Theft Protection service has been turned on for your domain name and any request to Transfer the domain name to another Registrar will fail.

Disabled:
indicates that the Theft Protection service has been turned off for your domain name and your domain name can be transferred away to another Registrar.

Follow the steps below to disable / enable Theft Protection for a domain name:

1. Login to your Domain Control Panel

2. Search for the domain name and proceed to the Order details view

3. On this page, you need to click the Theft Protection link

4. If you wish to disable Theft Protection, you need to click the Disable button

5. Or else you wish to enable Theft Protection, you need to click the Enable button
Related to Web Hosting
How to upload website files via cpanel?
If your want upload the website files vai cpanel, follow up the detail

First logon to your control panel(cpanel) format link : http://yourdomain.com/cpanel after that it will ask user name and password already mindblowing.in has send you the cpanel login detail just put it and login

click file manager and select the "www" or "public-html" and upload you files, also follow up the screen short.






1. How to create email using linux hosting space?
What is an Email Account?
An Email Account is an account that allows you to send and receive electronic messages. Each email account has a specific login (user@domain.com) and password. Each account also has a quota which limits how much disk space the account can use. Setting a quota is a good idea as all email takes up space and email messages with attachments can take up a lot of space. This space is part of your overall disk space quota.
Note: Be sure to enable SMTP Authentication in your E-mail client or you may not be able to send mail. If your e-mail client has trouble using a @ sign in the login, you can use +, :, or % sign instead.

Adding Email Accounts

To add an email account, you will need to provide a login name, password and quota. Please note that you can add an email account for any subdomain, parked domain, or addon domain on your account by selecting that domain from the drop list. After you provide the required information, click on Create to create the account.
How to create email using windows hosting space?
Your control panel works in cooperation with a mail server, which provides mail services for your domains. After installation the mail server is configured automatically and is ready to serve, however, we recommend that you review the default settings to make sure that they satisfy your needs:

1. Go to Home > Mail Server Settings (in the Server group). The server-wide mail preferences screen will open on the Preferences tab.
2. If you wish to limit the size of an e-mail message that can be sent through your server, type the desired value in kilobytes into the Maximum message size box, otherwise, leave this field blank.
3. If you wish to protect your users from dictionary attacks by not allowing them to use simple passwords, select the Check the passwords for mailboxes in the dictionary option.

A dictionary attack is when someone tries to find out a valid user name and password by running a program that tries different combinations of dictionary words in different languages. Dictionary attacks can be successful because many users choose their passwords carelessly.

Note for Windows hosting users: To make this function work properly on Windows platforms, make sure that the Password must meet complexity requirements option is switched on in your server's Local Security Policy settings (the option is located in Start > Administrative Tools > Local Security Policy > Account Policies > Password policy).

4. To protect your server against unauthorized mail relaying or injection of unsolicited bulk mail, select the Enable message submission check box to allow your customers to send e-mail messages through the port 587.
Also notify your customers that they need to specify in their e-mail programs' settings the port 587 for outgoing SMTP connections, and be sure to allow connections to this port in your firewall settings.

5. Select the mail relay mode.

With closed relay the mail server will accept only e-mail addressed to the users who have mailboxes on this server. Your customers will not be able to send any mail through your outgoing SMTP server, therefore, we do not recommend closing mail relay.
With relay after authorization, only your customers will be able to receive and send e-mail through your mail server. We recommend that you leave the authorization is required option selected, and specify allowed authentication methods:
* POP3 lock time. With POP3 authorization, once a user has successfully authenticated to the POP server, he or she is permitted to receive and send e-mail through the mail server for the specified period of time.
* SMTP. With SMTP authorization, your mail server requires authorization if the e-mail message must be sent to an external address.

Note for Windows hosting users: If you do not wish to use relay restrictions for networks that you trust, specify the network IP and mask in the Use no relay restrictions for the following networks: field (e.g., 123.123.123.123/16) and click the icon. To remove a network from the list, click the icon corresponding to the network you wish to remove.

The relay hosts on the networks in the list are considered not to be potentially operated by spammers, open relays, or open proxies. A trusted host could conceivably relay spam, but will not originate it, and will not forge header data. DNS blacklist checks will never query for hosts on these networks.

There is also an option to allow open relay without authorization, which, by default, is hidden from the user interface. Opening mail relay without authorization is not recommended because it allows spammers to send unsolicited mail through your server. If you want to set the open relay, log in to the server's file system, locate the file root.controls.lock in your Parallels Plesk Panel installation directory (PRODUCT_ROOT_D/var/root.controls.lock on Unix and PRODUCT_DATA_D/var/root.controls.lock on Windows platforms) and remove the line /server/mail.php3:relay_open from this file. The open relay option will show in your control panel.

6. Select the webmail program that should be available to the users.
7. Select the antivirus program that should be used on the server.
8. Select the spam protection option that should be used on the server.
9. Select the mail account name format.
Selecting the Use of short and full names is allowed option will allow users to log in to their mail accounts by specifying only the left part of e-mail address before the @ sign (for example, username), or by specifying the full e-mail address (for example, username@your-domain.com).

To avoid possible authorization problems for e-mail users who reside in different domains but have identical user names and passwords, we recommend that you choose the Only use of full mail account names is allowed option.

Once you have set your mail server to support only full mail account names, you will not be able to switch back to supporting short account names until you make sure there are no encrypted passwords for mailboxes and user accounts with coinciding user names and passwords residing in different domains.
Not able to logon to server or FTP, what to do?
What is FTP?
FTP stands for File Transfer Protocol. It allows you to transfer files to and from the server that your web site is on. To transfer files, you will need a FTP client and a FTP account. The advantage of FTP over downloading files from a web site is that with FTP, you can transfer a whole directory of files at a time, rather than one by one.

What is Anonymous FTP?

Anonymous FTP allows anyone to access a specified directory without a username or password. This means that anyone can access the files in your anonymous directory. Your anonymous directory is public_ftp/.

Configuring Access

If the box next to allow anonymous access to ftp://ftp.mydomain.com is checked, anyone will be able to connect to your public_ftp/ folder and download and modify files. They will not be able upload files unless the box next to allow anonymous uploads to ftp://ftp.mydomain.com is checked.

If the box next to allow anonymous uploads to ftp://ftp.mydomain.com is checked, anyone will be able to connect to your public_ftp/incoming folder and upload files. They will not be able download or modify files unless the box next to allow anonymous access to ftp://ftp.mydomain.com is checked.

How to create a email account in windows web space?
Creating Mailboxes
To create a mailbox:

1. Go to Domains > domain name > Create Mail Account (in the Mail group).
2. The domain name is shown to the right of @ sign, so you only need to specify the desired name for the mailbox.
This can be, for example, user's first name and last name separated by a dot, a department name, or any other text in Latin symbols. The name should be short enough to remember. It can comprise alphanumeric, dash dot and underscore symbols.
3. Specify a password that mailbox owner will use for accessing his or her mailbox.
4. Specify the settings related to the appearance of user's control panel, if desired: interface language, theme (skin), the limit on number of characters that can appear on custom buttons placed into the control panel by the mailbox owner.
5. Leave the Allow multiple sessions check box selected to allow the mailbox owner to have several simultaneous sessions in the control panel.
6. Leave the Prevent users from working with the control panel until interface screens are completely loaded check box selected.
This will forbid users from submitting data or performing operations until the control panel is ready to accept them.
7. Make sure that a check mark is present in the Mailbox check box. If required, limit the amount of disk space that this mailbox and it's autoresponder attachment files can use. To do this, under Mailbox quota select the Enter size option and type the desired value in kilobytes. Click OK.
8. To allow the mailbox owner to log in to control panel for managing his or her mail account, click Permissions, click the Select all shortcut and click OK. Now, the mailbox is created, and a separate e-mail administration panel has been set up in Parallels Plesk Panel. To enter it, the mailbox owner should visit the URL https://your-domain.com:8443, type his or her e-mail address into the Login box, type the password for the mailbox into the Password box, and then click Login
MySql database queries like create, delete, error etc using linux cpanel

Create a Database

To create the database:

1.In the New Database field, type a name for the database.
2.Click Create Database.
3.Click Go Back.
The new database will appear in the Current Databases table.

Check a Database for Errors

If you are experiencing problems using any database related software you have installed on the server, you may check your databases for errors.
To check a database:
1.In the Check DB drop-down menu, select the database you wish to check.
2.Click Check DB.
cPanel will run a script that checks to make sure the database is functional. The results will appear on a new screen. If cPanel detects a problem in the database, it will indicate which table is corrupted.
If the Check Complete message appears without a notification that the database is corrupted, then the database is functional.

Repair a Database

If you have checked a database and found an error, you will need to repair it.
To repair a database:
1.In the Repair DB drop-down menu, select the database you wish to repair
. 2.Click Repair DB.
3.cPanel will run a script that attempts to automatically repair the database.
Note: This will only attempt to repair the database. A repair may not be possible; in this case, you will be able to locate the source of the corrupt data.

Create a Database User

After you create the database, you will need to add users and their privileges so that the database can be filled and managed.
Please note that MySQL user accounts must be created separately from mail and web administrator accounts.
To create a new user account:
1.To quickly access the MySQL Users interface, click Jump to MySQL Users.
2.Under Add New User, enter a username.
3.Enter a password in the Password field.
Note: The password must be 7 letters or shorter.
For help generating a strong password, click the Generate Password button.
4.Retype the password in the Password (Again) field.
5.Click Create User.

Define a User's Privleges

Privileges define how the user is able to interact with the database. For example, they will determine whether or not the user can add and delete information.
To define a user's privileges:
1.Under Add User to Database, select a user from the User drop-down menu.
2.From the Database drop-down menu, select the database to which you wish to allow the user access.
3.Click Add.
4.From the MySQL Account Maintenance screen, select the privileges you wish to grant the user, or select ALL PRIVILEGES. 5.Click Make Changes.

The Current Databases Table

This table contains a list of databases on your server. For each database, the table displays:
The name of the database.
The size of the database.
Users who may manipulate the database.
A link allowing you to delete the database.

Search Databases

To search the Current Databases table:
1.Type your criteria in the Search field.
2.Click Go.
The table will display the search results.

Modify a User's Privileges

To modify a user's privileges for managing a database:
1.Click the user's name where it appears in the appropriate row.
2.On the MySQL Account Maintenance screen, select the actions you wish to allow the user to perform, and deselect the actions you wish to prohibit.
3.Click Make Changes.

Remove a User From a Database

To disallow a user from managing a database:
1.Click the X icon next to the user you wish to delete.
2.If you are sure you want to remove the user's privileges to manage the database, click Yes.

Delete a Database

To delete a database from the server:
1.Locate the row corresponding to the database you wish to delete.
2.Click Delete Database.
3.If you are sure you want to permanently delete the database, click Yes.

Delete a MySQL User

To delete a MySQL user account:
1.Click Delete in the appropriate row of the Current Users table.
2.If you are sure you want to permanently delete the account, click Yes.

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